Privacy Policy

DeliberateNest Ride School (“we,” “us,” or “our”) is committed to protecting your privacy. This policy describes what personal information we collect, how we use and share it, and the choices you have. We serve families and are especially careful with information about children.

Information we collect

• Account and contact information: parent names, emails, phone numbers.
• Child information provided by parents: first name or initial, age, relevant notes for safety and accommodations.
• Transaction data: courses purchased, payment status (processed by third-party payment providers; we do not store full card details).
• Communications: emails and messages you send to us.
• Technical data: IP address, device, and usage analytics via cookies with user consent.

How we use information

• Provide courses, scheduling, and support.
• Send confirmations, safety updates, and operational notices.
• Improve curriculum and website performance.
• Comply with legal and safety obligations.

Children’s privacy

We collect limited information about children only from parents or legal guardians for course operations and safety. We do not market to children or create child accounts. Parents may request access or deletion as described below.

Sharing

We share data with service providers that help us run the website, scheduling, messaging, and payments, bound by contracts to use data only for our instructions. We may disclose information if required by law or to protect safety.

Cookies and analytics

We use cookies to remember preferences (such as theme, cookie consent) and to analyze site usage. You can reject non-essential cookies using the cookie banner. Essential cookies are necessary for core functions.

Data retention

We retain information for as long as necessary to provide services and meet legal obligations. When data is no longer needed, we delete or de-identify it.

Your rights

Depending on your location, you may have rights to access, correct, or delete personal data, or to object to certain processing. Contact us to exercise these rights.

Security

We use administrative, technical, and organizational measures appropriate to the risk. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact

If you have questions or requests, contact us at [email protected] or call +1 (415) 429-8261.